Privacy Policy
Last updated: August 2026
Record Support Canada ("we", "us"), an educational and referral resource provided by Federal Pardons And Waiver Services, respects your privacy. This policy explains how we handle information you provide.
Information We Collect
We collect the contact and assessment details you voluntarily provide — such as your name, email, phone, region, and the answers you give in our preliminary assessment. We deliberately limit collection of detailed criminal-history information through public forms.
How We Use Information
We use your information to provide a preliminary educational assessment, to contact you about next steps, to connect you with appropriate professional resources, and to operate and improve our services.
Sharing
We do not sell your information. We may share information with a specialist or professional resource you consent to be referred to, or where required by law.
Your Choices
You may request access to, correction of, or deletion of your information by contacting us. You may decline to provide information, though that may limit the assessment we can provide.
Security
We take reasonable measures to protect your information, but no method of transmission or storage is fully secure.
Contact
Questions about this policy can be directed to Federal Pardons And Waiver Services via the contact details on our Contact page.